Shipping policy


How We Package Your Art
At Max Artify, every piece of art is handled with great care. We use reliable packaging methods to ensure your artwork arrives safely and in perfect condition:

  • For small stretched or framed artworks: Smaller pieces are packed flat in sturdy, well-protected cardboard boxes. We use strong support materials and padding to make sure your artwork stays secure during transit.
  • For large stretched or framed artworks:  Larger pieces are shipped in custom-built wooden crates for extra protection—especially during international shipping. We use advanced packaging techniques and high-quality materials to keep your artwork firmly in place throughout the journey.
  • For rolled (canvas-only) artworks: Canvas-only pieces are gently rolled and shipped in durable protective tubes. This method offers excellent protection and helps reduce shipping costs. Once received, you can have the canvas stretched or framed locally.

At Max Artify, we use top-tier packaging materials and the latest packing techniques to ensure your artwork reaches you in perfect condition—no matter where you are in the world.

Production & Delivery Timeline
We carefully create and ship each piece with attention to quality and detail:

  • Creation Time: Our artists typically take 1-2 weeks to hand-paint your artwork. We'll send photo and video updates so you can request changes to colors or details until you’re happy with the result.
  • Shipping Time: Once your artwork is complete, delivery take 5–7 business days via trusted couriers like FedEx, DHL, or UPS. In some cases, we may use specialized art delivery services.

Worldwide Shipping
We deliver globally—even to remote locations. Let us know where you are, and we’ll make sure your artwork reaches you.

Free Shipping, Always
Shipping is always free, no matter where you live. No hidden fees or extra charges at checkout.

Fully Insured for Peace of Mind
Every order is fully insured during transit. If anything happens on the way, you’re covered at no additional cost.

Ordering Multiple Pieces?
If your order includes multiple items, they may be shipped separately. To check the status, please review the tracking numbers in your account and open all packages you’ve received—some boxes may contain more than one item. If part of your order is still in transit or hasn’t shipped yet, we recommend reviewing your full order details. If you believe something is missing, feel free to contact us—we’re happy to help!

Gifting or Shipping to Another Address
Sending a gift? Just enter the recipient’s address at checkout. We can also coordinate delivery time, and even help keep it a surprise if needed!